At Kutumbita, data security is of highest priority
At Kutumbita, we understand the sensitivity of user data, and we’re committed to ensuring confidentiality and reliability as critical components of our service. We take your trust very seriously, and we’re proud to provide a secure infrastructure that protects your visitor data and company information.
Centralized account management
Kutumbita makes it easy to centrally manage data and permissions for multiple facilities, no matter where you’re located. Role-based administration allows HR Managers to provide the right Kutumbita access to specified team members on global or location-specific levels.
All visitor information is stored in secure servers and can only be accessed by specified administrators. Robust visitor logs can be exported with just one click, an especially useful feature for our customers that require PCI DSS, HIPAA compliance
Secure and trusted infrastructure
All customer data is transferred securely using HTTPS (SSL connection) from the mobile app and Kutumbita web dashboard to secure cloud servers. All sensitive data is stored in an encrypted format. To prevent distributed denial-of-service (DDoS) attacks, all our cloud servers are replicated in multiple data centers across the world.
We understand the importance of reliability and aspire to a 99.9% uptime. We continually monitor uptime through third parties. You can view our current uptime and product status by visiting status.Kutumbita.com.
If devices become disconnected from a network connection, visitors can continue to sign in on the mobile device, and their data will be stored locally on the device. Upon re-establishing network connectivity, all locally stored data automatically syncs to Kutumbita server.
When the mobile device is connected to a network, user data syncs to Kutumbita automatically, and all visitor records are stored in Kutumbita’s database. Backups are taken every day and stored offsite at a physically different data center. Kutumbita never stores customer data on local devices or any other internal network. Kutumbita also has the option to store the company user data on premise at the company’s own data center for more secure yet easily accessible physical data backups
We have a strict policy to respect the privacy of sensitive customer data: we will never sell your visitor or employee data, and we will not contact your visitors or employees without explicit permission. Our support team will only access your account in the event of a technical support issue that requires real-time access.